FAQ + CONTACT
Why is there a waitlist and/or no accepting of new clients?
Our studio is the only location that specializes in custom skin + body treatments for skin of color in St. Louis, Southwestern Illinois and surrounding Midwest. This has led to high demand and we are currently booked 2-4 months out.
Do I have to pay a deposit to book?
Unfortunately, no shows and cancellations happen. When that happens, our calendar is left with an open time slot that could have been filled by someone who has been waiting weeks or months for an appointment. Deposits have helped to reduce no shows and the deposit price goes toward your final bill.
The day/time I want is not available. Can I come in after your last client of the day?
All times listed on the booking are the times that are available. You may also request an after-hours appointment using the form below to secure a early/late time that works for you for a premium fee.
Do you accept walk-ins?
No, we are an appointment only studio.
Will I have breakouts or dryness after my facial appointment?
It is possible. Anything under the skin will purge out and we want the bacteria to come up! With dry skin, it is the dead skin cells lifting from the skin. Your skin will normalize. We are here with you on this journey.
Why can’t I book a peel for my first appointment?
Our philosophy is to improve skin health first before any peel is administered to correct. Even if you have seen a separate esthetician before or had a facial in the past, you are still on day one with us. Your esthetician will analyze your skin and let you know when you a peel would be a great option for you.
Are you hiring?
We offer commission and table rental options for licensed professionals. To be considered, email your resume to firstname.lastname@example.org.
Do you offer event rental or services for spa parties?
Yes! Our studio is a full event rental space for all small events to include spa parties, birthday parties and group classes up to 75 guests. The space is equipped with TV/HDMI connection, white board, seating, bathroom and street parking. We are able to provide chairs, tables, refreshments and additional decor by request. Our spa party services are also available in-studio or on-location around the St. Louis area. Fill out the form below with the subject of EVENT and our team will contact you with rates.
Still have more questions? Please fill out the form below. Our team will contact you within 24-36 hours.